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Key Elements of the Perfect Standard Operating Procedures (SOPs)

Standard Operating Procedures (SOPs) are written step-by-step instructions that cover an organization’s regularly occurring work processes. While this description makes them sound like simple assets to set up, SOPs take far more time and commitment to bring to fruition than many business owners realize. Likewise, they also convey far more benefits to businesses tha...

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How Can a Writing Agency Work With SMEs to Develop SOPs?

There’s no denying that Standard Operating Procedures (SOPs) are a valuable investment for any business. But getting them written, and written well, can often be quite daunting. Sometimes it’s tempting to leave the task of writing them to your resident Subject Matter Experts (SMEs): They’re already on the payroll and do the documented tasks every day, so why not?T...

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How to Effectively Distribute Your Standard Operating Procedures (SOPs)

There’s no denying that Standard Operating Procedures (SOPs) are an integral part of maintaining business operations. After all, a good set of instructions goes a long way to promote efficiency, effectiveness, and success for any business.  But a good set of instructions does no good if they aren’t being properly disseminated to the people who need to use them. ...

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Using Content to Retain Knowledge Within Your Business

Given the aging workforce in the United States, an employee nearing retirement may be the first thing that comes to mind when you think of losing knowledge within a business. [tweet_this tweet_text="Truth is, knowledge can walk out the door at any time, leaving an organization scrambling to rebuild a key position to what it once was."] Businesses that proactively plan th...

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