January 2017 - Writing Agency, Technical Writers, Ghostwriters

Better Hospital Communication Improves HCAHPS Scores

Since the establishment of the Affordable Care Act in 2012, one question has been plaguing hospitals all over the country….“How can we improve our HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores?” With the Centers for Medicare & Medicaid Services’ (CMS) Hospital Value-Based Purchasing Program, which ties patient satisfaction sc...

January 21, 2017 READ MORE

How to pitch an article

By Jenny Higgons Companies and individuals often wonder how to get press coverage in magazines, newspapers, and other media outlets. I’ve spent many years on both sides of that fence — as a freelance writer, and as a writer and editor at both national and regional magazines and a major daily newspaper. Here’s a primer. It all starts with “the pitch” to an edito...

January 6, 2017 READ MORE