Using Documentation to Improve Processes: A Case Study
The Client: Company Growth Highlighting Need for Process Improvement With origins that reach back over a century to the time it was the first electric and gas provider in its home state, this client’s business reach grew—from serving one city to serving the entire state and beyond. The client is now a multibillion-dollar, investor-owned company that generates, tr...
September 12, 2023 READ MORE
How Flowcharts Document and Improve Business Processes
“Flowchart” is an umbrella term that describes various types of process diagrams whose forms follow their functions. They’re used to picture the structure of organizational operations, perpetuate company cultures and objectives, evaluate and optimize processes, manage change, and facilitate new projects. Typically utilizing simple shapes and concise text, these di...
September 8, 2023 READ MORE
How to Find Gaps and Inefficiencies in Your Processes
In today’s competitive business environment, companies must adapt and change faster than ever. While many are turning to process improvement campaigns, a system must be in place to find workflow gaps and inefficiencies. Without this vital step, organizations can overlook many potential problems. Finding gaps and inefficiencies early allows your teams to be proactive i...
September 5, 2023 READ MORE
“Talk Crude” Campaign: A Case Study
Running a successful public awareness campaign that inspires positive change and drives action is a rewarding, though challenging, marketing endeavor. If you’re interested in creating an awareness campaign and need some inspiration of your own, the case study below is sure to help you unearth some ideas. In 1975, the U.S. passed the Energy Policy and Conservation ...
September 1, 2023 READ MORE