With over two decades of experience planning, writing, and managing process documentation for major corporations, we can help you:
- Identify roles, tasks, and hand-offs. Process and efficiency mapping helps identify the roles in your organization and the critical tasks that go with each one. You also get a bird’s eye view of possible hand-offs and how to carry them out.
- Identify process gaps. Once you know where the gaps are, you can fill them, assigning clear roles to each task and providing workers with precise instructions on how to perform each one.
- Reduce drags on time and resources. When you get all the stakeholders in one room to map out your processes, you’ll quickly discover which areas are causing the most inefficiencies. We’ll flag them for discussion and optimization.
- Moderate process improvement discussions. Mapping your processes provides a great opportunity for your employees, managers, and contractors to provide input into areas of frustration and ways to reduce waste. Your map will provide a visual of which areas the group wants to improve and will be a record of group decisions regarding the best way forward.
- Create a ‘needed documents’ list. We identify existing documents, prioritize content needs, and highlight the documents to be created by our technical writing team.
Planning and coordinating your process documentation campaign is a huge undertaking — one you might not have the in-house bandwidth to handle.
That’s where we come in.
The Writers For Hire can become a seamless extension of your company. Give us the nod, and we will go straight to work gathering information about your current workflows, analyzing the data, interviewing SMEs, and mapping your processes.